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Privacy Policy

Effective: [Month DD, 20YY] · Last updated: [Month DD, 20YY]

Template notice (remove before publishing): This Privacy Policy is a starting template, not legal advice. Replace every bracketed placeholder, confirm it reflects the information you actually collect (quote requests and shipment details), and have it reviewed by qualified counsel. As a California business, the CCPA/CPRA and other laws may impose specific obligations.

This Privacy Policy explains how E I Freight LLC (“E I Freight,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit eifreightworld.com (the “Site”), request a freight quote, or work with us to move a shipment.

01 Information we collect

Information you provide

  • Contact & quote details — name, company, email, phone, and the details of your quote or booking request.
  • Shipment information — pickup and delivery locations, commodity, weight, dimensions, dates, and any special handling notes.
  • Shipper & consignee details — contact information for the parties involved in a shipment, as needed to arrange pickup and delivery.
  • Communications — messages you send us by form, email, or phone.

Collected automatically

  • Usage & device data — IP address, browser and device type, pages viewed, and referring links.
  • Cookies and similar technologies — see the Cookies section below.

02 How we use information

  • Prepare quotes and arrange, dispatch, and complete freight shipments.
  • Communicate about bookings, pickups, status, and delivery.
  • Operate, maintain, secure, and improve the Site and our services.
  • Keep business, billing, and compliance records.
  • Detect and prevent fraud, abuse, and security incidents.
  • Send updates or marketing where you have opted in (you can opt out anytime).

03 Cookies & analytics

We may use cookies and similar technologies to keep the Site working, remember preferences, and understand general traffic. You can control cookies through your browser settings. Where required by law, we honor recognized opt-out preference signals such as Global Privacy Control (GPC).

04 How we share information

We do not sell your personal information. We may share information as needed to move your freight and run our business:

  • Carriers & drivers — the people and equipment assigned to pick up, transport, and deliver your shipment.
  • Logistics partners — partner carriers, brokers, or agents involved in arranging a shipment, where applicable.
  • Service providers — hosting, communications, mapping/tracking, and IT providers that support our operations.
  • Insurers & professional advisors — where appropriate for claims, legal, or accounting purposes.
  • Legal & safety — when required by law or to protect rights, property, or safety.
  • Business transfers — in connection with a reorganization, merger, or sale of assets, subject to this policy.

05 Data retention

We keep personal information and shipment records for as long as needed to provide our services, meet legal, tax, accounting, and transportation recordkeeping requirements, resolve disputes, and enforce our agreements, after which we delete or de-identify it.

06 Data security

We use reasonable administrative, technical, and physical safeguards, including encryption in transit (HTTPS), to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

07 Your privacy rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of marketing communications. To make a request, contact us using the details below. We will verify your request, respond within the time required by applicable law, and will not discriminate against you for exercising your rights.

08 California privacy rights

If you are a California resident, the CCPA (as amended by the CPRA) gives you the right to:

  • Know what personal information we collect, use, and disclose.
  • Access and obtain a copy of that information.
  • Correct inaccurate personal information.
  • Delete personal information, subject to certain exceptions.
  • Opt out of any “sale” or “sharing” of personal information, including via recognized opt-out preference signals (GPC).
  • Non-discrimination for exercising your rights.

To submit a request, email [privacy@eifreightworld.com]. You may use an authorized agent, subject to verification.

09 Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.

11 Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Continued use of the Site after changes take effect means you accept the updated policy.

12 Contact us

Questions about this Privacy Policy or your information? Reach us at:

E I Freight LLC

Email: [dispatch@eifreightworld.com]

7318 Sunwood Way, Citrus Heights, CA 95621, United States